Best Practices for Integrating Community Health Workers Into Care Teams and Organizations: Lessons From the Front Line

Best Practices for Integrating Community Health Workers Into Care Teams and Organizations: Lessons From the Front Line

This qualitative case study examined community health worker (CHW) integration within the CHW for COVID Response and Resilient Communities (CCR) program across 7 CCR recipient sites in the United States. The study questions addressed how CHWs are integrated into health organizations and care teams and facilitators and barriers to the integration of CHWs.

From July to August 2023, we conducted 25 interviews with CHWs (n = 11) and program staff or partners (n = 14). Guided by the Consolidated Framework for Implementation Research (CFIR), we analyzed data thematically to identify the impact of facilitators and barriers on CHW integration.

Nine themes emerged: organizational structure, relational connections—leadership understanding and valuing the CHW role, CHW qualities and qualifications, strategies for promoting CHW sustainability, challenges and solutions among partner collaborations, creating supportive integration environments, communication across partner organizations, CHW participation in decision-making, and outcomes of integration based on the CFIR model. The findings illustrate a continuum of implementation approaches used to integrate CHWs into organizations and care teams, highlighting how intentional integration practices can strengthen an organization’s public health response capacity. (Am J Public Health. 2026;116(S4):S365–S373. https://doi.org/10.2105/AJPH.2026.308685)