Community Wellness Grant Information

Community Health Worker Materials

CHW Onboarding & Training Materials

Workshop Agenda (DOC)

Success with Community Health Workers: Models, Evidence and Resources. One-Day Workshop for MDH Community Wellness Grantees & Partners and Medtronic Foundation’s HealthRise-United States Grantees organized by the MN CHW Alliance, December 1, 2015.

Experiences of Community Health Worker Employers in Minnesota (PDF)

A review of CHW utilization, lessons learned and future outlook from select organizations employing CHWs in Minnesota. November 2015. Prepared by Rebecca Schultz. A Wilder Research Center report commissioned by the MN CHW Alliance.

Shreya Kangovi, MD, MS, Division of General Internal Medicine, Perelman School of Medicine, Penn Center for Community Health Workers, University of Pennsylvania.

Pathways to Better Health (PPT)

Michelle Maitland, MSN, RN-BC, Michigan Public Health Institute.

Success with CHWs: Community-Based
 Co-Supervisory Community Health Worker Model
 (PPT)

Jean M. Gunderson, DNP, RN
, Office of Population Health Management, Mayo Clinic, December 1, 2015.

Videotaped Presentation: Pathways and the HUB

Bob Harnach, CEO, Care Coordination Systems, Inc., Minnesota Church Center, Minneapolis, Oct 21, 2016

Community Health Worker Services: Value Proposition (PDF)

Community Health Worker Standing Orders: Fact Sheet (PDF)

Archived Webinars

9/25/2018: Intro to the Juniper System for CHWs and Supervisors

Juniper delivers programs to help adults manage chronic health conditions through a network of local leaders, community organizations and health systems. Learn about Juniper across the state, the classes offered and how CHWs can be involved with Juniper. Organized by the MN CHW Alliance with funding from the MDH Community Wellness Grant from CDC.

9/11/2018: Using Data and Analytics to Measure Results

Peter Carlson, Program Director with NorthRising and Patrick Malone, Health Economist from North Memorial Medical Center will share their experience and strategies for using data and analytics to measure and communicate CHW and Community Paramedic Program results. Organized by the MN CHW Alliance with funding from the MDH Community Wellness Grant from CDC.

8/15/2018: Webinar: Implementing the Pathways Model: Spotlight on Great Rivers HUB

Lindsey Purl, Director of Great Rivers HUB shares her experience in implementing the evidence-based, regional Pathways Community Hub model in LaCrosse, WI. This national model provides community care coordination using trusted CHWs, standardized pathways, and value-based payment. Organized by the MN CHW Alliance with funding from the MDH Community Wellness Grant from CDC.

6/29/2017: Webinar: Community Health Worker Home Visits: Guidelines and Practices

Across the US, CHWs typically spend the majority of their time serving patients in the home and community. As trusted and trained members of the communities they serve, they meet patients where they are most comfortable; extend the reach of the team beyond the walls of the clinic, public health agency or hospital; and can identify and address key social and environmental determinants of health that impact patients and their families. CHW supervisors who are new to the CHW role or who have little or no experience in managing staff who work outside their own facilities often have questions about CHW home visiting. What happens in home visits and why are they beneficial? What training and supervision are needed? What are the standards, ethics, boundaries and best practices associated with home visiting? These questions and more will be answered in the next MNCHWA webinar.

Presenters included Heidi Behforouz, MD, LA County Dept of Public Health, Jean Gunderson, DNP, Mayo Clinic Employee and Community Health and Tara Nelson, CHW Certificate Holder and CHW Supervisor, Intercultural Mutual Assistance Association in Rochester, MN.

5/31/2017: Webinar: CHWs: Fostering Client-Supported Communications in Community and Clinical Settings.

CHWs are engaged in a unique liaison role that incorporates two-way communication: client to provider and provider to client. This webinar explored different CHW models, results and how this liaison role works across community and clinical settings with practical information for supervisors and providers.

Presenters:

  • Charles Alfero, Executive Director and Margarita Perez-Pulido, CHW from the Southwest Center for Health Innovation in Silver City, NM
  • The Southwest Center for Health Innovation provides a CHW care coordination model funded with a state waiver in an FQHC in rural New Mexico.
  • Erica Idso-Wiesz, Behavioral Health Manager at Open Door Health Center, an FQHC serving southern Minnesota.
  • Commentator: Rachel Bosman, Minnesota Dept of Health, CWG Coordinator. Bi-Directionality and CWG Priorities.

5/11/2016: Webinar: Two-Step Implementation Process: Pathways Community HUB Model

Sarah Redding, MD, MPH, CEO, Care Coordination Systems, Inc., Co-Founder of the Pathways Community HUB Model

Building on the overview presented at the CWG 12/1/2015 Success with CHWs Workshop, this session reviewed practical implementation issues associated with this evidence-based regional, pay for performance care coordination model, with a focus on ingredients for success.

In response to feedback that CWG communities were interested in exploring an incremental approach to implementing the model, Dr. Redding outlined a two-step approach. She began the webinar with a description of how to introduce Pathways. Following Q & A, she then described how to move forward with an established Pathways Program to create a HUB–and the value-add for doing so.

4/11/2016: Webinar: CHW Recruitment, Hiring and Supervision.

Successfully recruiting and onboarding a CHW involves a set of steps. Identifying the needs and gaps that the CHW will address, the key qualities and desired background including “shared life experience” with the populations served, roles that this individual will perform, what supports are needed, and preparing your team are all important. Specific activities include preparing a job description; working with your human resources dept on job title, salary and classification; setting up a recruitment process; and orienting the team and the new hire. In addition to providing day-to-day supervision and coaching of CHW staff, CHW supervisors also work with other departments and organizations to build understanding of the role and its benefits to patients, teams, the health care system, payors and the community.

Our webinar panel featured: Casey Chanton from the University of Pennsylvania Center for CHWs, Terri Janssen from Nobles County and Co-Chairs Jean Gunderson and Angie Stevens of the MN CHW Alliance’s CHW Supervisor Roundtable.

9/29/2015: Webinar: Success with CHWs: Fall 2015 Webinar for Community Wellness Project Grantees.

This program was the first in a series of learning sessions organized by the Minnesota Community Health Worker Alliance in support of the development and implementation of community health worker strategies by grantee communities under the Minnesota Dept of Health Community Wellness Grant (CWG) funded under the CDC 1422 Grant Program.

This webinar agenda featured:

  • Presentation and discussion of interview findings on CHW program implementation experience and lessons of CHW Employers by Michelle Gerrard, M.Ed., Research Manager, Wilder Research
  • CHW Role and Care Team Integration by representatives from the Massachusetts Dept of Public Health including Gail Hirsch, MPH, Office of CHWs
  • Grantee updates on year 1 progress and year 2 plans related to regional CHW engagement activities
  • Alliance update on plans for one-day convening for grantees and partners